Billing Terms & Conditions

These Billing Terms & Conditions (“Billing Terms”) govern all purchases made on Vodima (“we,” “our,” or “us”). By placing an order on our website, you agree to these Billing Terms, along with our Terms of Service, Return & Refund Policy, and Shipping Policy. Please read them carefully before making any purchase.

BILLING AUTHORIZATION

By submitting an order through our website, you authorize Vodima and our authorized third-party payment processors (such as Stripe and PayPal) to charge the full order amount, including product costs, shipping fees, applicable taxes, and any additional charges displayed at checkout, to your selected payment method.
You confirm that you are the authorized cardholder or account holder and that the payment information provided is valid and accurate.

ACCEPTED PAYMENT METHODS

We accept the following payment methods for online purchases:

  • Credit Cards: Visa, MasterCard, American Express, Discover.
  • Debit Cards: Supported by Stripe or PayPal.
  • PayPal: Secure payment through your PayPal account.
  • Stripe Payments: Direct card payments processed securely.

We do not accept cash on delivery, paper checks, money orders, or any unofficial payment method outside of our checkout system.

ACCURACY OF BILLING INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all orders made at our store. This includes your name, billing address, shipping address, payment details, and contact information.
Failure to provide accurate information may result in delayed shipments, inability to process your payment, or cancellation of your order.
It is your responsibility to promptly update your account and other information so that we can complete your transactions and contact you if necessary.

ORDER REVIEW AND VERIFICATION

All orders placed on Vodima are subject to review and verification. We reserve the right to:

  • Confirm the validity of your payment method.
  • Request additional identification or information if fraud is suspected.
  • Cancel or refuse any order if fraudulent activity, unauthorized use of payment, or violation of our store policies is detected.

We may also limit or cancel quantities purchased per person, per household, or per order if deemed necessary to protect against fraudulent activity.

PAYMENT TIMING

  • Immediate Charges: Your payment method will be charged at the time of order confirmation.
  • Failed Transactions: If your payment is declined, your order will not be processed. You are responsible for contacting your bank or updating your payment details to complete the purchase.
  • No Reservation Without Payment: We cannot reserve or ship items until full payment has been successfully received.

CURRENCY AND TAXES

  • All transactions on Vodima are processed in United States Dollars (USD $).
  • Prices displayed on our website are exclusive of applicable sales taxes. Any required taxes will be calculated and added at checkout based on your shipping address and applicable regulations.
  • You are responsible for paying any taxes, duties, or fees imposed by your state or local jurisdiction, if applicable.

RECURRING BILLING

Vodima does not currently offer subscription or recurring billing services. Each purchase is treated as a one-time transaction. If subscription-based services are introduced in the future, you will be notified and required to provide separate consent before enrollment.

FAILED OR DECLINED PAYMENTS

If your payment method is declined or fails:

  • Your order will not be processed or shipped.
  • You are responsible for providing an alternative payment method to complete the transaction.
  • Repeated failed payment attempts may result in temporary suspension of your account or inability to place further orders.

FRAUD PREVENTION AND SECURITY

Vodima takes security and fraud prevention seriously.

  • We partner with trusted payment gateways such as Stripe and PayPal, which use industry-standard encryption and fraud-detection tools.
  • Any suspicious or unauthorized activity may result in the cancellation of your order and, where applicable, reporting to law enforcement or relevant authorities.
  • Customers engaging in fraudulent chargebacks or disputes may be permanently banned from using our services.

REFUNDS AND CHARGEBACKS

  • Refunds are processed strictly in accordance with our Return & Refund Policy. Please review that policy carefully before requesting a refund.
  • If you believe a charge was made in error, you must first contact our customer support team before initiating a chargeback with your bank or PayPal.
  • Unauthorized chargebacks may result in denial of future services, additional fees, or legal action where necessary.

CUSTOMER RESPONSIBILITIES

By completing a purchase, you agree that:

  • You are responsible for all charges incurred under your account, including taxes and shipping fees.
  • You will not use stolen or unauthorized payment methods.
  • You will notify Vodima immediately if you suspect unauthorized use of your account or payment information.

CHANGES TO BILLING TERMS

Vodima reserves the right to update, modify, or revise these Billing Terms at any time without prior notice. Changes will take effect immediately upon posting on our website.
It is your responsibility to review these terms periodically to stay informed of updates. Continued use of our website and services after any changes constitutes your acceptance of the revised Billing Terms.

CONTACT INFORMATION

For any billing-related inquiries, please contact us:

Vodima Customer Support
📧 Email: [email protected]
📍 Address: 7600 E Roosevelt Blvd UNIT 904, Philadelphia, PA 19152, USA
Support Hours: Mon to Sat – 8am – 6pm